Returns & Exchanges

At Time+Tide Watches UK, we want you to be completely satisfied with your luxury timepiece, which is why we offer a 30-day return window for items in original, unworn condition. Please ensure all protective films, tags, and original packaging are intact to qualify for a full refund or exchange.

1

Initiate Your Request

Log into our online portal with your order number and email address to select the items you wish to return and receive a unique Return Authorization number.

2

Prepare the Package

Securely pack the watch in its original presentation box, including all warranty cards and manuals, and place it inside a sturdy shipping carton.

3

Ship with Tracking

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location, ensuring you keep a copy of the tracking receipt.

4

Quality Inspection & Refund

Once our horology experts verify the condition of the watch, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing